The Prestan Warranty and Our Promise

Customer satisfaction is our goal with every purchase.

 

MCR Medical Warranty Policy

The Prestan Warranty and Our Promise

We all like to buy products that work and work well and I am sure we all have had terrible experiences of the opposite. Here at MCR Medical our focus is making sure you are happy with our products and are happy with how well they work!

In a previous blog, titled Why We Only Sell Prestan Manikins, I talked about how much BLS instructors, CPR instructors and instructor trainers love Prestan products. One of the many reasons they prefer to use them is their industry leading three-year limited warranty!  This warranty means, ANY component of the Prestan training manikin that needs repaired or replaced will be completed free of charge to the owner!

In addition to Prestans warranty, here at MCR Medical we promise that if you ever have a warranty issue on ANY item you purchase from us, we will gladly pay all U.S. domestic shipping charges associated with a warranty request out of our pockets (not the manufacturers), and this includes from you to us (if necessary), and from us to you. 

If you would like more information on our products and warranties, please visit us at mcrmedical.com. And if you ever have questions, problems or concerns please feel free to email us at sales@mcrmedical.com or call us at 614-782-2100. 

As always, thank you for choosing MCR Medical for your CPR training, first aid training and emergency supplies needs.