The Prestan Warranty and Our Promise

Customer satisfaction is our goal with every purchase.

 

MCR Medical Warranty Policy

The Prestan Warranty and Our Promise

We all like to buy products that work and work well and I am sure we all have had terrible experiences of the opposite. Here at MCR Medical our focus is making sure you are happy with our products and are happy with how well they work!

In a previous blog, titled Why We Only Sell Prestan Manikins, I talked about how much BLS instructors, CPR instructors and instructor trainers love Prestan products. One of the many reasons they prefer to use them is their industry leading three-year limited warranty!  This warranty means, ANY component of the Prestan training manikin that needs repaired or replaced will be completed free of charge to the owner!

In addition to Prestans warranty, here at MCR Medical we promise that if you ever have a warranty issue on ANY item you purchase from us, we will gladly pay all U.S. domestic shipping charges associated with a warranty request out of our pockets (not the manufacturers), and this includes from you to us (if necessary), and from us to you. 

If you would like more information on our products and warranties, please visit us at mcrmedical.com. And if you ever have questions, problems or concerns please feel free to email us at sales@mcrmedical.com or call us at 614-782-2100. 

As always, thank you for choosing MCR Medical for your CPR training, first aid training and emergency supplies needs.

 

Free Shipping Everyday Every Order

For You Our Customers

 

Free Shipping
Free Shipping on All Orders!

 

How many of us have filled up an online shopping cart only to start the checkout process and second guess the purchase because of shipping costs? Several friends and coworkers have confessed to doing this exact thing. Whether the shipping cost is outrageous or even if its minimal, it makes you stop and think “do I really need to buy this today?” We want to give you a reason to buy what you want when you want it and we’ve decided that FREE SHIPPING is the answer!

 

According to research, free shipping is the most effective promotion any online business can offer. We have taken it a step further by offering free no hurry shipping everyday on every order. A few other online retailers such as Nordstrom and Zappos offer free shipping on all orders every time and customers overwhelmingly LOVE it.  Because we are 100% customer service focused, how could we not do the same?

 

So, free no hurry shipping at MCR Medical is for YOU, our customers, for helping us become the success that we are today. You are the reason why we all do what we do! So enjoy and please let us know if there is anything else we can ever do to help your experience be exceptional.